Albert Santiago is FRA’s Chief Information Officer and is based in Washington, DC. He is responsible for overseeing global strategy and operations of the firm’s Information Technology (IT) and Information Security (IS) departments, with a focus on implementing technological, operational and procedural systems and platforms to streamline internal infrastructure and operations, optimize external client experience, and advance information security capabilities.
Albert has held leadership positions in IT security within both the private and the public sectors. In his previous role as Chief Security Officer and Director of Information Technology with the American Federation of Labor and Congress of Industrial Organizations (AFL–CIO), Albert focused on ensuring that the AFL-CIO operated only state-of-the-art IT systems in the most secure environments. He coordinated with labor bodies and affiliate unions in multiple jurisdictions to apply uniform, best-in-class technologies.
During his time with the Department of Homeland Security, he collaborated with federal, state, local, and private sector critical infrastructure and key resources stakeholders to devise security enhancement and safeguard strategies, and conducted onsite cyber security IT inspections, risk analysis of information, physical, and IT security assessments to develop vulnerability reduction measures for private sector semi‐conductor facilities.
He has specialized expertise in corporate growth and success through network engineering, project management, system enhancement, and performance optimization initiatives. Albert served in the US Army from 1993-2011 and held a Top Secret military clearance. He is a Certified Internet Systems Security Professional (CISSP) (2019) and has multiple additional IT security and technology certifications.
Albert holds his Bachelor of Science in computer networking and earned a Master of Science in Computer Information Systems from George Washington University.